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Home > Synthesis

Trax Supplies Digital Platform to Singapore Airlines Group's Malaysian MRO Facility, Ushering in an Era of 'Completely Paperless' Operations

Desk / Updated : 2025-04-14 06:04:40
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MIAMI, USA – Trax, a leading provider of aircraft maintenance software, has announced that it will supply its digital platform to a new, state-of-the-art aircraft Maintenance, Repair, and Overhaul (MRO) facility in Malaysia established by SIA Engineering Company (SIAEC), a subsidiary of the Singapore Airlines Group. This partnership is expected to mark a significant advancement in the aviation MRO industry, as the facility will operate with a completely paperless system.

Trax is a pioneer in aircraft maintenance software, offering mobile and cloud solutions that enable paperless operations and digital signatures. SIAEC is a major provider of aircraft MRO services in the Asia-Pacific region. Both Trax and SIAEC are headquartered in Singapore.

The newly established BMM (Base Maintenance Malaysia) facility will implement Trax's eMRO and eMobility suites across all its operational processes. This includes performing MRO planning, work execution, release management, and costing functions in a completely digital environment.

Advanced Technology Features

Paperless Operations: Trax's TaskControl application enables the execution of electronic work cards, eliminating paper-based workflows and enhancing the speed, accuracy, and regulatory compliance of maintenance tasks.
Reduced Maintenance Turnaround Time: The digital system will shorten maintenance durations through a fully electronic check package process.
Optimized Workforce: Trax's Production Control application improves manpower allocation and work scheduling, ensuring the facility operates at maximum efficiency.
Real-time Inventory Solutions: The eMRO platform manages all inventory, warehouse, and tooling aspects, providing maintenance teams with immediate access to parts availability and tool utilization data.
Streamlined Financial Processes: eMRO handles contract management and introduces digital invoicing, simplifying administrative tasks and creating transparent financial interactions.
Andrew Schmidt, Vice President of Trax, stated, "The fact that this new facility is being built from the ground up with a completely paperless operation is a significant milestone for Trax, SIAEC, and the industry as a whole."

Jeremy Yew, Senior Vice President of Base Maintenance at SIAEC, added, "Trax's suite of cloud-based products will advance BMM's seamless and efficient planning, control, and execution processes. Once BMM commences operations, this modern digital MRO facility will underpin our commitment to high quality, safety, and operational reliability for our global customers."

About Trax

Trax, a wholly-owned subsidiary of AAR CORP, provides aviation maintenance mobile and cloud products worldwide. Trax products support digital signatures, paperless work, RFID-enabled logistics, biometric security, offline capabilities for mobile apps, web-based applications, and remote access to real-time information. Through its eMRO and eMobility products, Trax offers comprehensive software solutions for all aspects of aircraft maintenance.

About SIA Engineering Company (SIAEC)

SIAEC is a leading provider of aircraft maintenance, repair, and overhaul services in the Asia-Pacific region. With a client base of more than 80 international 1  airlines and aerospace equipment manufacturers, SIAEC offers line maintenance services at more than 30 airports across nine countries. It also provides airframe, engine, and component services for advanced commercial aircraft. SIAEC has 25 subsidiaries and joint ventures with original equipment manufacturers and strategic partners across Singapore, Cambodia, Hong Kong, Indonesia, Japan, Malaysia, the Philippines, the United States, and Vietnam. The company is approved by 28 national aviation regulatory authorities to provide MRO services worldwide.   

This collaboration between Trax and SIAEC is expected to accelerate the digital transformation of the aviation MRO industry, significantly contributing to a more efficient, accurate, and environmentally friendly maintenance environment. In particular, the completely paperless operation is anticipated to maximize work efficiency, reduce the possibility of errors, and enhance real-time data accessibility, thereby supporting faster and more accurate decision-making.

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